We collect the personal and health information needed to provide psychiatric care, manage treatment and coordinate with other providers. We protect that information, limit how we use it, and explain how you can see, correct or request removal of your records.
Information we collect
We collect information you provide directly, including name, date of birth, contact details, medical history, current symptoms, medications and treatment notes. We also collect administrative information needed for scheduling and billing, insurance details when relevant, and limited data from referring clinicians or pharmacies when coordination improves care.
We may keep records of communications you send us, such as messages through our secure portal or through forms on our website, and basic technical data collected by the site, such as pages visited and device type, to help us improve the site experience.
Why we collect and how we use information
We use your information for treatment, payment and health care operations. That includes assessing your needs, creating and updating a treatment plan, prescribing and managing medication, communicating with you about appointments, and coordinating care with therapists or other providers when collaboration helps treatment.
We also use information for billing and insurance claims, internal quality review, and to respond to legal requests when required by law. We limit uses to those that support care, payment and safe practice.
How we share information
We share information only as needed for your care and as allowed or required by law. Common disclosures include sharing with other treating providers, pharmacies, laboratories and insurance payers. We may disclose information for public health reporting, to respond to a court order, or to prevent a serious threat to safety when the law permits.
We do not sell patient information. Any sharing of records beyond routine care is done with attention to confidentiality and only when there is a clear clinical or legal basis.
How we protect your information
We use administrative, technical and physical safeguards to protect health records. That includes secure record systems, access controls, staff training and procedures to limit who can see your information. Electronic communications that are not through a secure portal may be less private, so we encourage secure channels for sensitive details.
If you have questions about privacy standards for health information, the U.S. Department of Health and Human Services provides an overview of the HIPAA privacy rule for patients.
Your rights
You have the right to request access to your records, request corrections, and ask for an accounting of certain disclosures. You can also request limits on some uses or ask for alternative communication methods. We will respond to requests as required by law.
Online activity, cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site. These tools collect non identifiable technical information such as browser type and pages visited. This data helps us improve the site experience and is not used for clinical decision making.
Data retention and disposal
We retain clinical and billing records for the period required by applicable law and professional practice. When records are no longer needed, we dispose of them securely to protect confidentiality.
How to request access, correction or removal
To request access to your records, ask for a correction, request an accounting of disclosures or ask for restriction of uses, please send a written request through our website or submit a written request to the practice at our office. We will provide details about the information we maintain and the process to handle your request.
Note that in some cases state or federal law limits our ability to remove or alter records that are part of the clinical record. We will explain any such limitations when we respond.
Key takeaway
We collect the information we need to provide safe, personalized psychiatric care. We protect it, use it only for care and related purposes, and you have rights to see and request changes to your records.
Frequently asked questions
How does HIPAA protect my records?
HIPAA sets national standards for the privacy and security of protected health information. It limits how providers may use and disclose health records and gives patients rights to access and correct their records. For more detail see the U.S. Department of Health and Human Services guidance on the HIPAA privacy rule.
Who at the practice can see my health information?
Staff who are directly involved in your care, billing or quality review may access records as needed. We limit access to those with a clinical or administrative need.
Can you share information with family members?
We will share information with family or others involved in your care only with your consent, except in situations where the law allows or requires disclosure such as imminent risk of harm or certain public health circumstances.
What if I want my records corrected or removed?
You may request a correction if you believe there is an error. Requests to remove records are evaluated under applicable law because clinical records may be retained for legal and clinical reasons. We will explain the outcome of your request in writing.
Want to learn more
See our Google Business Profile for location details, directions and patient reviews, and explore related pages on this site to learn about our services and care approach.
